Terms and Conditions
LIFE TRNDS, INC
Policies, Procedures, Terms, Conditions and Rules
(Updated 5/1/2020– update shall supersede all prior versions)
Table of Contents
1.Introduction
2.Definitions
3.Code of Ethics
4.Becoming an DBO
5.Responsibilities and Obligations
6.Presentation of the Plan, Subscription and Support
7.Commissions
8.Preservation of the Line of ENROLLMENT/ Genealogy (LOS)
9.Business Support Materials
10.Marks and Copyrighted Works
11.Complying with the DBO Contract (Remedies for Breach)
12.Modification of the DBO Contract
13.Dispute Resolution Procedures
14.Limitations of Responsibility
15.Payment, Cancellation and Refund Policies
16.International Residents
17.Miscellaneous Provisions
18.Subscription
19.VIP Club Card Program
1. Introduction
1.1.These Policies, Procedures, Terms, Conditions and Rules (“Policies”) form an important part of the overall contract between LIFE TRNDS INC (“LIFE TRNDS INC”, or “the Company”) and the Digital Business Owner (the “DBO”). They also outline important aspect regarding the nature of the products, Subscriptions, and overall culture of the Company. They have been carefully developed and have been implemented following notice to DBOs and review of their comments.
1.2.DBOs own and operate their own Independent Businesses (“DBOs”). recognizes the value of the contributions that DBOs who have achieved business goals can make to the development of other DBOs who they enroll and support under these Policies & Procedures. As DBOs develop into established leaders, they play an increasingly important role in mentoring, teaching and training other DBOs about the LIFE TRNDS business. Among other things, the Policies are designed to ensure that all DBOs have the support that they need to continue to develop their DBOs with LIFE TRNDS.
1.3.Under the DBO Contract, DBOs receive
substantial benefits, including: the right to enroll others to become DBOs and sell products offered at
www.LIFETRNDS.com; the right to qualify for commissions under LIFE TRNDS DBO Compensation Plan (“Plan”);
use of LIFE TRNDS’s intellectual property in accordance with the Policies & Procedures; and a
variety of support for DBOs and their
1.4.LIFE TRNDS Contact: When the Policies require a DBO to contact LIFE TRNDS for notice, permission or approval, the DBO shall contact LIFE TRNDS Business Conduct and Policies Department by email at support@lifetrnds.supportsystem.com.
1.5.Contractual Relationship: LIFE TRND Shas a contract with each DBO that includes all of the terms in the DBO Registration Application form executed by the DBO, the renewal form(s) executed or authorized by the DBO, the Plan and the Policies in effect at the time the DBO executed the DBO Registration Application, and any Entity Agreement for Digital Business Owners (DBOs) (“Entity Agreement”) or modifications to the Plan or Policies that become effective during the term of the contract (the “DBO Contract”). The current version of the Policies & Procedures can be found at www.LIFETRNDS.com. As part of the DBO Contract, DBOs have an obligation to comply with the Policies.
1.6.Policies Incorporated into Agreement: These Policies, in their present form and as amended at the sole discretion of the Company, are incorporated into, and form an integral part of the Company’s Agreement with its DBOs. Throughout these Policies, when the term “Agreement” is used, it collectively refers to the Company’s DBO Application and Agreement, these Policies and Procedures, the Company’s Terms and Conditions, the Company’s general Compensation Plan, and the Company’s Business Entity Registration Form (if applicable). These documents are incorporated by reference into the Company’s DBO Agreement (all in their current form and as amended by the Company from time to time at its sole discretion). It is the responsibility of each DBO to read, understand, adhere to, and ensure that he or she is aware of and operating under the most current version of the Agreement.
1.7.Choice of Law: Except to the extent that the Federal Arbitration Act applies to all applicable policies, the formation, construction, interpretation, and enforceability of the DBO Contract, and all claims arising from or relating to the DBO Contract, shall be governed by Florida law, without giving effect to any choice of law or conflicts of law principles or provisions (whether of the State of Florida or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Florida. The place where the DBO Contract is made is Florida.
1.8.Severability: If an arbitrator or court of competent jurisdiction determines any portion of these policies is unenforceable in any respect, then it shall enforce the rest of the policies to the fullest extent permitted by law without affecting the enforceability of all remaining policies.
1.9.Waiver: The Company never gives up its rights to insist on compliance with the Agreement and with the applicable laws governing the conduct of a business. No failure of the Company to exercise any right or power under the Agreement or to insist upon strict compliance by an DBO with any obligation or provision of the Agreement, and no custom or practice of the parties at variance with the terms of the Agreement, shall constitute a waiver of the Company’s right to demand exact compliance with the Agreement. Waiver by the Company can be effectuated only in writing by an authorized officer of the respective Company. The Company’s waiver of any particular breach by an DBO shall not affect or impair the Company’s rights with respect to any subsequent breach, nor shall it affect in any way the rights or obligations of any other DBO. No delay or omission by the Company to exercise any right arising from a breach shall affect or impair the Company’s rights as to that or any subsequent breach. The existence of any claim or cause of action of an DBO against the Company shall not constitute a defense to the Company’s enforcement of any term or provision of the Agreement.
2. Definitions
2.1.LIFE TRNDS DBO Compensation Plan means the business arrangement through which DBOs receive certain income or other compensation as described herein and within related official materials which are incorporated herein by reference.
2.2.Copyrighted Works means works protectable by copyrights that are owned by, created by or licensed to LIFE TRNDS.
2.3.Subscriber/customer means anyone who is an end user of products or services offered through or by LIFE TRNDS. This may also include someone who is a DBO who has purchased a Subscription and is acting in Subscriber capacity.
2.4.Digital Business Owner (DBO) means a LIFE TRNDS independent business operated by an DBO(s) pursuant to the DBO Contract.
2.5.Digital Business Owner (DBO) means an individual(s) or entity operating an DBO pursuant to the DBO Contract.
2.6.Line of Enrollment/Genealogy (LOS) means the structural arrangement of DBOs established by the contractual relationship that each DBO has with LIFE TRNDS.
2.7.LOS Information includes all information that discloses or relates to all or part of the Line of Enrollment, including but not limited to DBO numbers and other DBO business identification data, DBO personal contact information, DBO business performance information, and all information generated or derived therefrom, in its past, present or future forms.
2.8.Marks mean the trademarks, service marks, trade dress and trade names adopted or used by LIFE TRNDS and/or otherwise the subject of pending or existing trademark rights owned by or licensed to LIFE TRNDS, regardless of whether the trademarks, service marks, trade dress or trade names are the subject of trademark applications or registrations.
2.9.Prospect means a prospective DBO.
2.10.Use means: (a) with reference to Marks, directly or indirectly placing, affixing or displaying one or more Marks on or in connection with goods or services, in a manner that tends to create the impression of an affiliation, connection, or association between LIFE TRNDS and the DBO or Approved Provider; and (b) with reference to Copyrighted Works, to reproduce, distribute and/or display copies of the Copyrighted Works, in whole or in part, including by means of digital audio transmissions, and to create any derivative works.
2.11.Dispute Resolution Board (DRB) means a selected board consisting of compliance officers, board Subscribers, and representatives of the corporation whose purpose will be to investigate and examine disputes pursuant to these policies.
2.12.Product means all Subscriptions sold on LIFE TRNDS’s portal granting reservation service licensing agreements, all benefits offered through the portal at all Subscription levels, all tangible goods offered by and through LIFE TRNDS currently and on an ongoing basis including, but not limited to VIP Club cards.
2.13.Business Maintenance Fee (BMF) DBO’s shall
be charged an additional monthly fee of $10 which constitutes a Business Maintenance Fee (BMF). BMF will
provide DBO with access to replicated wholesale sites, replicated opportunity sites, unique back office,
commission and sales tracker, card manager, marketing support materials, training and additional
resource materials. If a DBO fails to pay the BMF in a given month then their DBO account will be frozen
and they will not be granted access to their back office until they have provided full payment of all
outstanding fees. Commissions will only be available to DBO’s with qualifying CC and who are current
with all outstanding dues. DBO will have an option in their back office to apply previous months
commissions earned toward payment of outstanding fees currently due. Payment of commissions is
contingent upon payment of all fees. Failure to become current within a given month shall result in freezing (place in “dormant” status) of account
until such time as full payment is made. Payment must be made within 30 days after the account has become
delinquent (i.e. when the charge first declined). If by then DBO has not become current LIFE TRNDS reserves
it right to assert forfeiture of commissions earned. Once full payment has been made any accumulated
commissions due will be released during the following applicable pay period. DBO’s must
2.15.“Approved Provider:” means any supplier authorized by LIFE TRNDS to provide BSM (“Business Support Materials”) to DBOs or use BSM with Prospects.
2.16.Managers/Trainer: means the direct
2.17.Customer Commissions (CC) – Each sale of any subscription/retail product offered by LIFE TRNDS will carry a specific Customer Commission value which shall be clearly identified. CC represents a commission value to the digital business owner and is based upon the subscription/retail price of the product offered. Each DBO must have (1) active customer or be the customer themselves to receive commissions.
2.18.CC Commission Requirement – Refer to the Compensation Plan on the website under Overview>eGig System.
Failure to meet the CC requirement in a given month will result in forfeiture of any entitlement to commissions earned in that month.
3. Code of Ethics
LIFE TRNDS is a
3.1.I will be courteous, respectful, honest and fair in all my dealings while acting as an DBO and I will perform my business activities in a manner that will enhance my reputation and the positive reputation of the Company.
3.2.I will not make discouraging or disparaging claims toward other LIFE TRNDS DBOs. I will ensure that in all LIFE TRNDS dealings I will refrain from engaging in negative language. I will refrain from making any type of slanderous statements.
3.3.I will not engage in any deceptive or illegal practice.
3.4.I will not make any claim for products, services or business positions of the Company except as contained in official literature of the Company.
3.5.I will accurately, truthfully, and in a
3.6.I understand and agree that I am solely
responsible for all financial and/or legal obligations incurred by me in the course of my business as a
DBO including
3.7.I will not engage in any improper
4. Becoming a DBO
4.1.Registration Application and Agreement: To become an authorized
DBO capable of merchandising products and services offered through or by LIFE TRNDS and registering other DBOs, an applicant must be (16 years old with parent consent) 18 years of age, complete and sign the DBO Registration Application and Agreement,
4.2.New DBO Registration by the Internet: A prospective DBO may self- enroll on the sponsor’s website. In such event, instead of a physically signed DBO Agreement, LIFE TRNDS will accept the Agreement by accepting the “electronic signature” stating the new DBO has accepted the terms and conditions of the DBO Agreement. Please note that such electronic signature constitutes a legally binding agreement between the DBO and LIFE TRNDS.
4.3.Acceptance or Rejection of DBO Registration Application and Agreement: LIFE TRNDS reserves the right to accept or reject any DBO Registration Application and Agreement. A registration shall be considered accepted by LIFE TRNDS when it receives a completed and signed DBO Registration Agreement in accordance with these policies, its contents are verified with LIFE TRNDS’s DBO records database, and the registration does not violate any Policies. Pending receipt of a completed, signed DBO Registration Application and Agreement, LIFE TRNDS may temporarily authorize a DBO to conduct business subject to The Policies of Conduct for up to 90 days.
4.4.Legal Entities as DBOs: DBOs shall be formed initially by and in the name(s) of the individual applicant(s). After receiving an DBO number, an DBO who wishes to operate his/her DBO as a corporation, limited liability company (LLC), formal partnership, limited partnership, limited liability partnership (LLP) or trust must provide sufficient evidence of a valid, active corporate status (Articles of Incorporation, Certificate of Good Standing or any similar documentation from the state or territory of incorporation) within 15 days of enrollment. It shall be the responsibility of the DBO to provide said documentation in a timely fashion and failure to provide this shall entitle to LIFE TRNDS to terminate the DBO in its own discretion. Existing DBOs as of July, 2018 that are operating through a legal entity under an existing Entity Agreement approved by LIFE TRNDS may continue to operate under that agreement, but the DBO and entity must sign the currently applicable Entity Agreement upon request or in the event of a change in ownership or control in the entity.
4.5.Husband and Wife DBOs: If both husband and wife wish to become DBOs, they must register together as a single DBO. Husbands and wives may not enroll each other. If one spouse is already a DBO, the other spouse, upon electing to become a DBO, must join his or her spouse’s DBO. A DBO will be held accountable for the actions of a spouse, whether or not the spouse is a DBO, so far as the Policies & Procedures are concerned.
4.6.Minors as Digital Business Owners: Persons who are at least 16 years of age (“minors”) may become DBOs only for the single purpose of merchandising products and services offered through or by LIFE TRNDS. A minor who desires to become an DBO must: (a) obtain a parent’s or guardian’s signature on the DBO Registration Application and Agreement;
(b) be enrolled by or added to his or her parent’s or guardian’s DBO if the parent or guardian of the minor is an DBO; and (c) must not be a signatory in any DBO other than a parent’s or guardian’s DBO.
4.7.Term: The DBO Contract shall be an ongoing
monthly agreement. Failure to provide payment of monthly business maintenance fee for a period of 30
days, (with the exception of initial registrations) shall result in account being placed in dormant
status. DBO must comply with all requirements and LIFE TRNDS reserves the right to terminate or place
into “dormant” status any account for
4.8.Multiple applications. If one applicant submits multiple Applications, only the first completed form to be received by LIFE TRNDS will be accepted. LIFE TRNDS reserves the right to resolve such disputes. DBOs may have up to two accounts, one under themselves and another under a Business Entity. Any more than 2 accounts held by the same person will result in termination of the latter account at the discretion of LIFE TRNDS.
4.9.DBO Contract Termination: Termination of DBO Contract: Requests for cancellations and/or refunds must be sent to support@lifetrnds.supportsystem.com, whereupon a communication shall be sent to your back office which you must acknowledge by submitting a reply. This must be done for us to properly verify your identity and the authenticity of the request. A DBO may terminate its written contract at any given time. To receive a full or partial refund the following guidelines must be met.
4.10.Death and Inheritance: An DBO can be passed on to a deceased DBO’s spouse, heirs, or other beneficiary. Upon the death of a DBO, the DBO account shall pass by will or interstate succession, as provided by law. LIFE TRNDS will require the successor in interest to sign and be bound by the then current DBO Agreement. The successor shall then be entitled to all the rights and subject to all the obligations, just as any other
LIFE TRNDS DBO.
4.11.1In cases where the DBO is owned jointly, such as a husband and wife or partnership, and one spouse or partner dies, unless they have previously arranged otherwise, LIFE TRNDS will recognize the surviving spouse or partner(s) as the owner(s) of the DBO. The survivor(s) must forward a certified copy of the death certificate in order for LIFE TRNDS to change its records.
4.11.2.In cases where the DBO is operated as an entity under these Policies, and one of the owners of the entity dies, the entity will continue to operate the DBO, provided the entity remains in compliance with these policies and the successor of the deceased owner is an DBO in full compliance with the Policies. The entity shall notify LIFE TRNDS of the change in ownership or control of the entity by submitting the currently applicable Entity Agreement reflecting the proposed changes, and any proposed changes in the ownership or control of the entity require the express approval of LIFE TRNDS in writing.
4.11.3.In cases where a DBO disposes of a DBO in a Will, LIFE TRNDS will recognize the terms of the transfer, provided the beneficiary is an DBO who is in compliance with the Policies.
4.11.4.If there is no qualified DBO in a
position to operate an DBO due to probate or other court procedures, LIFE TRNDS will have the option of
entering into a servicing agreement with another DBO, preferably
4.12DBO Benefits: Once the above requirements have been met, the benefits of the Compensation Plan and the Agreement are available to the new DBO. These benefits include the right to:
1.a) Sell the Company’s products and services;
2.b) Participate in the Company’s Compensation Plan (receive commissions, if eligible);
3.c) Register other individuals as DBOs, thereby building a Marketing Organization;
4.d) Receive periodic literature and other communications from the Company;
5.e) Participate in the
6.f) Participate in promotional and incentive contests and programs sponsored by the Company for its DBOs.
4.13Business Entities: A corporation, limited
liability Company (LLC), partnership or trust (collectively referred to in this section as a “Business
Entity”) may apply to be a Company DBO by submitting its Certificate of Incorporation, Certificate of
Organization, Partnership Agreement, trust documents, FEIN, or other organizational documents requested
by the Company (these documents are collectively referred to as the “Entity Documents”) to the Company,
along with a properly completed Business Entity Registration Form. When an DBO registers, the Entity
Documents, Business Entity Registration Form and a signed
4.14Fictitious and assumed names prohibited. A person or entity may not apply as a DBO using a fictitious or assumed name.
4.15.Voluntary Cancellation: A participant in this marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be made by emailing support@lifetrnds.supportsystem.com to make the request.
4.16.
1.a) There must be a functioning return
the sender.
2.b) There must be a notice in the
3.c) The
4.d) The
5.e) The use of deceptive subject lines and/or false header information is prohibited.
6.f) All
7.g) DBOs shall not make offers or solicitations in the guise of research, surveys or informal communication, when the real intent is to sell products or services or register other DBOs or sell licenses.
8.h) DBOs shall provide individual
9.i) DBOs must abide by all laws and regulations regarding electronic communications.
10.j) DBOs may not distribute content by use of distribution lists or to any person who has not given specific permission to be included in such a process; spamming or distribution of chain letters or junk mail is not permitted.
11.k) DBOs may not distribute content that (i) is unlawful, harassing, libelous, slanderous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable, (ii) could give rise to civil liability,
(iii)violates any applicable local, state, federal or international law or regulation or (iv) describes the Company or and of its products and services in an inaccurate manner.
12.l) DBOs may not, directly or indirectly, buy
5. Responsibilities and Obligations
5.1.Duty of Good Faith: Under the terms of the DBO Contract, LIFE TRNDS and all DBOs agree to perform their obligations in accordance with the duty of good faith and fair dealing. A DBO will be held accountable for the actions of a partner, family Subscriber or third party acting or purporting to act on behalf of the DBO or DBO, so far as the Policies are concerned. A DBO shall not aid and abet another DBO to violate the Policies. DBOs shall not conduct any activity that could jeopardize the reputation of LIFE TRNDS or other DBOs.
5.2.Advertising – General: All DBOs shall
safeguard and promote the good reputation of the Company and its products and services. The marketing
and promotion of the Company, the Company’s opportunity, the Compensation Plan, and the Company’s
products and services, must be done by using official literature and sales aids produced by the Company
which can be found in the Back Office. The rationale behind this requirement is simple: The Company has
carefully designed its services, products, product labels, Compensation Plan, and promotional materials
to ensure each aspect of the Company is fair, truthful, substantiated, and complies with the vast and
complex legal requirements of federal and state laws. If the Company’s DBOs were allowed to develop
their own sales aids and promotional materials, notwithstanding their integrity and good intentions,
there is likelihood they would unintentionally violate any number of statutes or regulations affecting
the Company’s business. Accordingly, DBOs must not produce their own literature, advertisements, sales
aids, promotional materials, or Internet web pages. ([BC4] without express consent of LIFE TRNDS and
failure of DBO to obtain consent shall be grounds for termination of DBO status). LIFE TRNDS takes no
responsibility and expressly disclaims any liability for its [BC5] content, the DBO shall be solely
liable and responsible for all such communications. Company will limit purchases of any sales tools or
aids to comply with the exemption requirements set forth in any state law regulating business
opportunities, including Connecticut, Louisiana, Maine, Maryland, North Carolina, South Carolina, South
Dakota, Utah and Washington. The Company does not permit DBOs to create
1)Make any Representation (oral, written or otherwise) about Company products which violate the provisions of this section of these Policies.
2)Discuss or make warranties, Representations or statements concerning Company products in a manner that violates the provisions of these Policies.
3)Use or distribute, for the purpose of marketing products or in promotion of the Compensation Plan, materials which violate the provisions of these Policies.
4)
Additionally, when applicable you must not repackage or refill Company products and must sell Company products in their original, unopened containers.
5)Use
5.3.Internet Web Sites and
5.4.
5.5.Unsolicited Electronic Messages: No DBO
shall send, transmit, or otherwise communicate any unsolicited electronic messages relating to LIFE
TRNDS, its business opportunity, products or services to persons with whom the DBO does not have a
5.6.Unsolicited Faxes: Except as provided in this
section, DBOs may not use or transmit unsolicited faxes or use an automatic telephone dialing system
relative to the operation of their DBO business. The term “automatic telephone dialing system” means
equipment which has the capacity to: (i) store or produce telephone numbers to be called, using a random
or sequential number generator; and (ii) to dial such numbers. The term “unsolicited faxes” means the
transmission via telephone or computer facsimile of any material or information advertising or promoting
the Company, its products, the Compensation Plan or any other aspect of the Company which is transmitted
to any person, except that these terms do not include a fax: (i) to any person with that person’s prior
express invitation or permission; or (ii) to any person with whom the DBO has an established business or
personal relationship. The term “established business or personal relationship” means a prior or existing relationship formed by a voluntary
5.7.Telemarketing Techniques: The Federal Trade
Commission and the Federal Communications Commission each have laws restricting telemarketing practices.
Both federal agencies (as well as a number of states) have “do not call” regulations as part of their
telemarketing laws. Although the Company does not consider DBOs to be “telemarketers” in the traditional
sense of the word, these government regulations broadly define the term “telemarketer” and
“telemarketing” so that an inadvertent action of calling someone whose telephone number is listed on the
federal “do not call” registry could cause an DBO to violate the law. Moreover, these regulations must
not be taken lightly, as they carry significant penalties (up to $11,000.00 per violation). Therefore,
DBOs must not engage in telemarketing in the operation of their Company business. The term
“telemarketing” means the placing of one or more telephone calls to an individual or entity to induce
the purchase of the Company’s products or services, or to register them for the Company’s opportunity.
“Cold calls” made to prospective
1.a) If the DBO has an established business relationship with the prospect. An “established business relationship” is a relationship between an DBO and a prospect based on the prospect’s purchase, rental, or lease of goods or services from the DBO, or a financial transaction between the prospect and the DBO, within the eighteen (18) months immediately preceding the date of a telephone call to induce the prospect’s purchase of a product or service.
2.b) The prospect’s personal inquiry or application to the DBO regarding a product or service offered by the Company, within the three (3) months immediately preceding the date of such a call.
3.c) If the DBO receives written and signed permission from the prospect authorizing the DBO to call. The authorization must specify the telephone number(s) which the DBO is authorized to call.
4.d) AN DBO may call family Subscribers,
personal friends, and acquaintances. An “acquaintance” is someone with whom an DBO has at least a recent
5.8.Blogs, Chat Rooms, Social Networks, Online Auctions, and Other Online Forums: You may use social networking websites (Facebook, Twitter, LinkedIn, blogs, forums and other social shared interest sites) to share information about LIFE TRNDS product, mission and business opportunity and for prospecting and sponsoring. However, these sites may not be used to sell or offer to sell specific LIFE TRNDS services.
Profiles you generate in any social community where you mention or discuss LIFE TRNDS must clearly identify you as a LIFE TRNDS DBO and must appear as described herein. The Company name may only be used when followed by Digital Business Owner (for example: James Johnson, LIFE TRNDS Digital Business Owner). When you participate in those communities you must avoid inappropriate conversations, comments, images, video, audio, application or any other adult, profane, discriminatory or vulgar content. The determination of what is inappropriate is at the Company’s sole discretion, and offending DBOs will be subject to disciplinary action and/or termination.
DBOs may link to their replicated website within a post. DBOs must not post copyright photos without expressed consent from the owner. You may post, “pin” or repost photographs or videos provided through LIFE TRNDS social media sites so long as the photo or video is not edited in any way. Descriptions of the photo or video must be in accordance with this Agreement. False, deceptive or misleading posts of any form are prohibited.
You agree that you will immediately take down a
You are allowed external websites to promote your LIFE TRNDS business. If you wish to use an external website you must do the following:
1.a) Identify yourself as a Digital Business Owner for LIFE
TRNDS.
2.b) Use only the approved images and wording authorized by LIFE TRNDS.
3.c) Adhere to the branding, trademark, and image usage policies described in this Agreement.
4.d) Agree to modify your website to comply with current or future LIFE TRNDS policies.
You are solely responsible and liable for your own website content messaging, claims, and information and must ensure your website appropriately represents and enhances LIFE TRNDS brand and adheres to all LIFE TRNDS guidelines and policies. Additionally, your website must not contain disingenuous popup ads or promotions or malicious code. Decisions and corrective actions in this area are at the sole discretion of the Company. You are encouraged to use approved LIFE TRNDS images.
The Federal Trade Commission (FTC) provides the following guidelines to endorsements and testimonials: “Endorsements must reflect the honest opinions, findings, beliefs, or experience of the endorser. Furthermore, an endorsement may not convey any express or implied representation that would be deceptive if made directly by the advertiser.” Although Business Owners may not consider their individual stories or testimonials to be endorsements, the new FTC Guidelines would suggest otherwise. Under the new guidelines, an endorsement is defined as any advertising message (including verbal statements, demonstrations, or depictions of the name, signature, likeness or other identifying personal characteristics of an individual or the name or seal of an organization) that would imply it is the opinion, experience, belief or finding of a party other than the sponsoring advertiser. All Business Owners should read and become familiar with the FTC regulations, including these new guidelines, which can be found on www.ftc.gov (FTC 16 CFR Part 255)
5.9.Domain Names and
5.10.Statements About Products, Services, and the Opportunity: An DBO shall make only truthful and accurate statements about the business opportunity, products and services offered through or by LIFE TRNDS. DBOs shall not make any claims about products or services offered through or by LIFE TRNDS other than those claims found in LIFE TRNDS authorized literature and at http://www.LIFETRNDS.com/.
5.11.
5.12.Advertised Price: You may not advertise any of LIFE TRNDS services at a price LESS than the highest Company published price of the equivalent service. No special enticement advertising is allowed. This includes but is not limited to offers of free Subscription or other such offers that grant advantages beyond those available through the Company.
5.13.Recordings: DBOs may not copy, produce or reproduce for sale or distribution or create derivative works of products sold by the Company or any of the Company’s produced literature, audio or video material, presentations, events or speeches, including conference calls. Video and/or audio taping of meetings and conferences of the Company is strictly prohibited.
5.14.Media and Media Use and Inquiries: DBOs must not respond to media inquiries regarding the Company, its products or services, or their independent business. All inquiries by any type of media must be immediately referred to the Company’s Public Relations Department (by emailing support@lifetrnds.supportsystem.com), without comment by the DBO. These policies are designed to ensure accurate and consistent information is provided to the public as well as a proper public image. DBOs must not utilize radio or television media for the advertising, distribution or promotion of the Company’s products or opportunity without the express written consent of the Company. In the event the Company does grant permission for the use of such media, the Company must have final authority on every stage of the production process with full rights to all recordings. To obtain permission for this type of advertising contact the Compliance Department by emailing compliance@LIFETRNDS.com.
5.15.Repackaging: Products offered through or by LIFE TRNDS are to be sold only in their original packages and in their original formulations. DBOs may not repackage products or otherwise change or alter any of the packaging, labels or materials of products offered through or by LIFE TRNDS.
5.16.Written Sales Receipt: An DBO who takes and/or delivers an order in person for over $25 shall deliver to the subscriber/customer at the time of sale a written and dated order or receipt which shall: (a) describe the product(s) sold; (b) state the price charged; (c) give the name, address, and telephone number of the selling DBO; and (d) include LIFE TRNDS’ Satisfaction Guarantee.
5.17.Satisfaction Guarantee: All subscriptions and business maintenance fees can be canceled at any time during the month and refund amounts are subject to a prorated amount based on the usage of said account during that month.
5.18.There are no inventory requirements, product purchase or volume requirements of any kind for any DBO of LIFE TRNDS.
5.19.Compliance with Applicable Laws, Regulations, and Codes: Each DBO shall comply with all laws, regulations, and codes that apply to the operation of DBO’s DBO wherever that business may be conducted. DBOs shall not directly or indirectly encourage, or aid and abet any person to violate any laws, regulations, codes, or any provision of the DBO Contract. No DBO may operate any illegal or unlawful business enterprise, or engage or participate in any deceptive, illegal or unlawful trade practices.
5.20.DBO Relationship: DBOs are independent contractors. DBOs shall not state or imply that they are employees, agents or legal representatives of LIFE TRNDS, its affiliates, and/or other DBOs. DBOs shall not represent or imply, either directly or indirectly, that registration creates an employment relationship between themselves and the DBOs whom they have enrolled or who have enrolled them.
5.21.Franchises and Territories: DBOs shall not represent to anyone that there are franchises or exclusive territories available under the Plan.
5.22.Enticement to Change Position in the Line of Enrollment: Under no circumstances shall a DBO, directly or indirectly, solicit, assist, attempt to induce, or encourage, another DBO to request a change in position in the Line of Enrollment.
5.23.Exporting and Importing: DBOs shall not export or import products or services offered through or by LIFE TRNDS, or knowingly sell to others who import or export such products or services, to or from the United States or its possessions or territories or any other country, regardless of whether or not LIFE TRNDS or its affiliates have established operations or are doing business in that country.
5.24.Activity Outside the Region or Activity Outside the Market Where the DBO Is Registered: DBOs who engage, directly or indirectly, in any activity related to LIFE TRNDS business in a jurisdiction outside of the Region must do so in a manner that complies with the letter and spirit of the applicable laws, regulations, principles, policies and procedures of LIFE TRNDS affiliate in that jurisdiction, regardless of whether they are registered DBOs in that jurisdiction. Failure to do so shall be a breach of the DBO Contract.
5.25No exclusive territories. There are no exclusive territories for marketing or enrolling purposes, nor shall any DBO imply or state that he or she does have an exclusive territory. There are no geographical limitations (within the U.S. and its possessions) on DBO enrolling.
5.26.Sound Business Practices; Right of Offset: DBOs shall operate their DBO in a financially responsible and solvent manner. LIFE TRNDS reserves the right to offset commission payments for amounts a DBO owes to LIFE TRNDS. If a DBO or any Subscriber partner in his or her DBO files a petition for bankruptcy or has bankruptcy proceedings commenced against him or her, or has any assets seized by court order or taken in execution of an unsatisfied judgment debt, the DBO must immediately inform LIFE TRNDS.
5.27.Fundraising: A DBO wishing to use LIFE
TRNDS products for fundraising purposes may not enroll the group, organization or charity/cause directly
in the genealogy or have payment be made directly to the entity in order to prevent personal profit by
individuals affiliated with the entity in such a way that may constitute conflict of interest. Any
revenues generated for the purpose of fundraising will be paid as income to the DBO to then be donated
to their group, organization or cause. An DBO may be set up as a dedicated DBO for the purposes of
designating any commission or income associated with that position for the particular group,
organization or cause. In the event that an DBO uses LIFE TRNDS products or services in conjunction with
any type of
5.28.DBO Plan Manipulation: DBOs shall not manipulate the Plan in any way which results in the payment of commissions and recognition that have not been earned in accordance with the terms of the DBO Contract.
5.29.Personal/Business Information Update: All DBOs are responsible for communicating any updates or changes to their personal information (e.g., name, address, email address and telephone numbers, etc.) or business information (e.g., business name, address, email address, telephone numbers, addition/deletion of partner, change of business status, etc.) to LIFE TRNDS.
5.30.Reporting Policy Violations: DBOs observing or otherwise becoming aware of a Policy violation by another DBO should submit a written Report of the violation directly to the attention of the Company’s Compliance Department at the Corporate Office address. Details of the incidents such as dates, number of occurrences, persons involved, and any supporting documentation should be included in the Report. Alternatively, these Reports may be emailed into the Compliance Department by submitting a statement documenting the names and facts involved to support@lifetrnds.supportsystem.com.
5.31.Shared Team Training Requirements –
Manager/Trainer: Manager/Trainer shall be directly responsible for initial bona fide assistance and
training function as well as ongoing training, quality control and compliance of the newly created
5.32.Shared Team Training Requirements – New
Subscribers: Newly created
5.33.Continuing Development Obligations/Ongoing
Training: DBOs must have ongoing contact and communication with the DBOs in their Marketing
Organizations. Examples of such contact and communication may include, but are not limited to;
newsletters, written correspondence, personal meetings, telephone contact, voice mail, electronic mail,
and the accompaniment of downline DBOs to the Company’s meetings, training sessions, and other
functions.
5.34.Increased Training Responsibilities: As DBOs progress through the various levels of leadership, they will become more experienced in sales techniques, product knowledge, and understanding of the Company program. They will be called upon to share this knowledge with lesser experienced DBOs within their organization.
5.35.Ongoing Sales Responsibilities: Regardless of their level of achievement, DBOs have an ongoing obligation to continue to personally promote product sales.
5.36.DBO Obligation to Maintain Current Payment Status DBO’s must maintain current payment status for all dues (both monthly Subscription dues when applicable and all DBO dues) at all times in order to qualify for. commissions.
DBO’s who fail to stay current with monthly Subscription dues shall not be entitled to receive achievement awards, leadership rewards until such time as they become current. DBO’s who fail to stay current with monthly business maintenance fees shall be considered inactive until such time as they become current or until such time as their position is removed (See Terms and Conditions regarding compression)
5.37.Payment of Commissions (C.C.). Commissions will be scheduled for processing on or before the 10th of the month following the production. All commissions will be paid out via Hyperwallet, there is no other payment option for commissions.
5.38.DBO Cancellations/Forfeiture of Position and Entitlement to Monies – Should a DBO cancel their position and status as a DBO they forfeit their position as well as any entitlement to monies generated or that inure in any way following the moment of cancellation or forfeiture. All such monies will be rescinded and will remain the property of the company.
5.39.Valid S.S.N. or E.I.N. [BC9] - All DBO’s must provide either a valid Social Security Number (S.S.N.) or Employer Identification Number (E.I.N.) to receive payments of over $600.00 (Six Hundred Dollars) for any given year. LIFE TRNDS requires this information for purposes of reporting to the I.R.S. as relates to a DBO’s status as an Independent contractor. LIFE TRNDS will not issue payments until such time as this information is provided in writing to them. Failure to provide this information within a reasonable period of time shall result in forfeiture of such monies which will be rescinded and will remain the property of the company.
5.40.Movement Within Genealogy Upon Placement –
Once placed into a particular genealogy a DBO may only be moved from that position to another existing
position if there is agreement in writing by all DBO’s in that given
5.41.Obligation to Provide Current and Accurate
Information - It is the DBO/
5.42.DBO’s may not improperly solicit any
5.43.Liability. To the extent permitted by law, LIFE TRNDS shall not be liable for and an DBO releases LIFE TRNDS from, and waives all claims for any loss of profits, direct or indirect, special or consequential damages or any other loss incurred or suffered by a DBO as a result of (a) the breach by DBO of this Agreement, (b) the operation of an DBO's business, (c) any incorrect or wrong data or information provided by an DBO, or (d) the failure to provide any information or data necessary for LIFE TRNDS to operate its business, including without limitation, the enrollment and acceptance of an DBO into the income opportunity or the payment of commissions.
6. Presentation of the Plan, Enrolling and Support
6.1.Inviting: When inviting a Prospect to hear a presentation of the Plan, a DBO must make it clear that what is being described or offered is the Plan.
6.2.Describing the Plan: When describing the Plan: (a) a DBO’s statements must be truthful, accurate and not misleading; (b) the roles of a balanced business (retail sales, personal use and enrolling) must be accurately described; and (c) all income representations must be limited to income from the Plan, based on actual experience or from LIFE TRNDS- authorized materials, and provide realistic income potential.
6.3.Required Disclosures: In seeking participation of a Prospect in the Plan, a DBO:
6.3.1.Must give each Prospect a copy of a brochure authorized by LIFE TRNDS for use with Prospects that contains the average profits, earnings, and sales figures and percentages as published by LIFE TRNDS, and must orally inform the Prospect that the brochure contains that information, earnings, and sales figures and percentages as published by LIFE TRNDS. Alternatively, the DBO may direct each Prospect to the official website: www.Travel10.com and the DBO must direct the Prospect to the tabs within the site showing the average profits, earnings, and sales figures and percentages as published by LIFE TRNDS.
6.3.2.Must use only LIFE
6.4.Income Disclosure Statement: In an effort to conduct best business practices, LIFE TRNDS has developed the Income Disclosure Statement (“IDS”). The LIFE TRNDS IDS is designed to convey truthful, timely, and comprehensive information regarding the income that LIFE TRNDS DBOs earn. A copy of the IDS must be presented to each prospective DBO. A copy of the IDS must be presented to a prospective DBO (someone who is not a party to a current LIFE TRNDS DBO Agreement) anytime the Compensation Plan is presented or discussed, or any type of income claim, or earnings Representation is made. In any meeting that is open to the public in which the Compensation Plan is discussed, or any type of income claim is made, the DBO must provide every prospective DBO with a copy of the IDS. Copies of the IDS may be printed or downloaded without charge from the DBO Back Office Downloads section. LIFE TRNDS shall continue to update and revise this document periodically.
6.5.Prohibited Enrolling Practices: In seeking participation of a Prospect in the Plan, a DBO:
6.5.1.Must not cite lifestyle examples, e.g., travel, automobile, homes of successful DBOs, and contributions to charitable causes, unless such benefits were actually accrued as the result of building a successful DBO. When registering prospective DBOs or selling Subscriptions, the DBO may not make income claims or earnings Representations to demonstrate the inherent power of network marketing.
Because the Company’s DBOs do not have the data necessary to comply with the legal requirements for making income claims, an DBO, when presenting or discussing the Company’s opportunity or Compensation Plan to a prospective DBO, may not make income projections, income claims, or disclose his or her own income (including the showing of checks, copies of checks, bank statements, or tax records.) unless in compliance with the policy provisions referring to “Income Disclosure Statement.”
6.5.2.Must not say or imply that a successful DBO can be built in the form of a wholesale buying club.
6.5.3.Must not say or imply that there isn’t any requirement for the retail sale or marketing of products by DBOs.
6.5.4.Must not promote potential tax benefits of the Plan.
6.5.5.Must not encourage or require a DBO Prospect to purchase anything not included with the DBO Kit, Business Services and Support fee specified in the DBO Registration Application and Agreement and must not encourage the purchase of a product or service not identified on the DBO Registration Application and Agreement. The only requirements which an DBO can impose upon a Prospect whom he or she is willing to register is that the Prospect shall pay the DBO Kit, Business Services and Support fee and sign a completed DBO Registration Application and Agreement and submit it to LIFE TRNDS.
6.5.6.Must not register or enroll new DBOs in a way that manipulates the new DBO’s position in the LOS.
6.6.Enroller’s Responsibilities: An enroller must comply with the following obligations:
6.6.1.Policies Compliance: The enroller must be a DBO in full compliance with the Policies.
6.6.2.Access to the DBO Contract: The enroller must ensure that all DBOs whom he or she enrolls have access to and the opportunity to read the DBO Contract.
6.6.3.Training and Motivation: The enroller must be able to train and motivate on an ongoing basis each DBO that DBO has enrolled with a minimum of assistance from the DBO’s first upline.
6.7.Distribution of Commissions: Commissions will be processed and deposited directly to the DBOs via Hyperwallet between the 1st and 10th of the month.
6.8.Prohibited Support Practices: Enrollers and
7. Commissions
7.1.Products Sales: The Compensation Plan is based solely on the sale of the Company’s products to end consumers (“retail customers”). DBOs must fulfill personal and Marketing Organization sales requirements (as well as meet other responsibilities set forth in the Agreement) to be eligible for commissions and/or advancement to higher levels of achievement. The requirements outlined in section 2.1 (Becoming an DBO) must be satisfied for DBOs to be eligible for commissions.
7.2.Commission Qualifications: A DBO must be active and in compliance with the Agreement to qualify for commissions. As long as a DBO complies with the terms of the Agreement, the Company shall pay commissions to such DBO in accordance with the Compensation Plan.
7.3.Reports: All information provided by LIFE TRNDS, including but not limited to personal sales volume (or any part thereof), and downline sponsoring activity is believed by LIFE TRNDS to be accurate and reliable. Nevertheless, due to various factors including but not limited to human and mechanical errors; the accuracy, completeness, and timeliness of orders, denial of credit card and electronic payments, a DBO whose DBO Agreement is cancelled shall receive commissions only for the last full pay period that DBO worked prior to cancellation (less any amounts withheld during an investigation preceding an involuntary cancellation).
8.Preservation of the Line of ENROLLMENT/ Genealogy (LOS)
8.1.Confidentiality of the LOS: LIFE TRNDS protects the LOS and LOS Information for the benefit of LIFE TRNDS and of all DBOs. LIFE TRNDS keeps LOS Information proprietary and confidential and treats it as a trade secret. LIFE TRNDS is the exclusive owner of all LOS Information, which is derived, compiled, configured, and maintained through the expenditure of considerable time, effort, and resources by LIFE TRNDS and its DBOs. DBOs can use LIFE TRNDS’s goodwill and LOS Information only for the purposes permitted under the DBO Contract. LIFE TRNDS may disclose limited LOS information only in very limited circumstances and at its discretions and such disclosure does not in any way limit or waive confidentiality or other protections. For example, in assigning DBOs to prospect “orphan” leads (leads organically generated through the site and related materials in which the prospect does not know of or wish to be enrolled under a specific DBO) LIFE TRNDS will by necessity disclose limited contact and identification data. This will also extend to limited specific use with respect to the VIP Club Card.
8.1.1.DBOs acknowledge, and agree not to challenge, that: (i) LOS Information is confidential and a valuable trade secret owned by LIFE TRNDS; (ii) LOS Information is owned exclusively by LIFE TRNDS; and (iii) DBOs do not own any rights in LOS Information. DBOs agree not to challenge or interfere with LIFE TRNDS’s authority to license or sublicense LOS Information. DBOs shall not assert or seek any rights or protection of any kind in LOS Information other than those limited rights or protections that may be specifically granted by these Policies.
8.1.2.A DBO may use LOS Information only with
LIFE TRNDS’s prior written permission, which may be expressed through general publication (to all DBOs)
or through a specific writing to one or more DBOs. Any permission granted by LIFE TRNDS shall constitute
a limited non- exclusive,
8.1.3.All DBOs shall maintain LOS Information in strictest confidence, and shall take all reasonable steps and appropriate measures to safeguard LOS Information and maintain the confidentiality thereof. An DBO shall not compile, organize, access, create lists of, or otherwise use or disclose LOS Information except as authorized by LIFE TRNDS. A DBO also shall not disclose LOS Information to any third party, or use LOS Information in connection with any other businesses or to compete, directly or indirectly, with LIFE TRNDS business.
8.1.4.An DBO shall promptly return any and all
LOS Information to LIFE TRNDS upon resignation,
8.1.5.Every DBO acknowledges that use or disclosure of LOS Information, other than as authorized by LIFE TRNDS, will cause significant and irreparable harm to LIFE TRNDS, warranting an award of injunctive relief, including a temporary restraining order and/or a preliminary injunction, specific performance, and damages including costs, attorneys’ fees, and disgorgement of all profits made as a result of such unauthorized use or disclosure.
8.1.6.An DBO’s obligations under these Policy 6.1 shall survive and remain enforceable following the voluntary or involuntary resignation, non- renewal, or termination of that DBO’s DBO.
8.2.
8.2.1.
8.2.2.
8.2.3.The time periods in the above Policies shall be extended by any period of time during which the former DBO is in violation of the applicable Policy.
8.2.4.The geographic scope of these Policies is the Region.
8.2.5.Each DBO agrees that these Policies are reasonable in both time and geographic scope.
8.2.6.For purposes of these Policies, “Key Position” means an owner, employee, agent, or independent contractor who contributes to the profitability of his or her new business or who is in a position to receive benefit or competitive advantage from his or her new business by virtue of his or her access to LOS Information.
8.2.7.Nothing in these Policies restricts the sale or distribution of privately developed Business Support Materials in accordance with any other Policy herein.
8.2.8.Nothing in these Policies restricts
competition between DBOs (a) in the sale of products or services offered through or by LIFE TRNDS or
DBOs to
8.2.9.Each DBO acknowledges that these Policies protect the reasonable competitive business interests of LIFE TRNDS and DBOs, and that a violation of any subsection of these Policies will cause significant and irreparable harm to DBOs and LIFE TRNDS, warranting an award of injunctive relief, including a temporary restraining order and/or a preliminary injunction, specific performance, and damages including costs, attorneys’ fees, and disgorgement of all profits made as a result of such violation.
8.2.10.An DBO’s obligations under these
Policies shall survive and remain enforceable following the voluntary or involuntary resignation,
8.3.Other Business Activities: Except as provided in the Policy 8, DBOs may engage in other business ventures, including other selling activities, involving products, services, or business opportunities. However, DBOs may not take advantage of their knowledge of their association with other DBOs who they did not personally register or have a “shared team” role with, including their knowledge resulting from or relating to Line of Enrollment Information, in order to promote and expand such other business ventures.
8.3.1.Each DBO agrees not to solicit, directly or indirectly, other DBOs who the DBO did not personally enroll or have a “shared team” role with in order to sell, offer to sell, or promote other products, services, business opportunities, investments, securities, or loans not offered through or by LIFE TRNDS. Each DBO agrees not to sell, offer to sell, or promote any other business opportunities, products, or services in connection with the Plan. Nothing in these Policies restricts the sale or distribution of Business Support Materials in accordance with these Policies.
8.3.2.Nothing in these Policies restricts, for
example, a DBO regularly engaged in the operation of a service station, auto dealership, retail
establishment, salon, or a professional service (e.g., law, medicine, dentistry, or accounting) from
serving
8.4.Approval of Certain DBO Contract Changes: The sale of an ownership interest in an DBO, transferring an DBO, merging DBOs, separating or dividing an DBO, or assignment of any rights or obligations under an DBO Contract require express approval of LIFE TRNDS in writing beyond those with whom they have a “shared team” role. None of the foregoing may be used to manipulate the Line of Enrollment. Sale of a position will not change the enroller status.
8.5.Individual Transfers: An “individual transfer” involves the transfer of an DBO without any downline DBOs. Any DBO who wants to change his or her enroller must submit a written request to LIFE TRNDS accompanied by
(1) a written release signed by all the DBOs
8.6.Group Transfers: A group transfer involves the transfer of a DBO with one or more downline DBOs.
8.6.1.A DBO who wishes to transfer to a
different enroller with one or more downline DBOs may do so only with the express approval of LIFE TRNDS
in writing. In addition, a DBO must submit a written request to LIFE TRNDS accompanied by (a) written
consent from all DBOs
8.7.
8.7.1.During the period of inactivity, a person shall not conduct any of the activities of a DBO under his or her name, or in the name of another person or DBO.
8.7.2.The following shall not interrupt the
running of the
8.7.3.
8.7.4.
8.8.Sale of a DBO: A DBO who owns and operates a DBO may sell the DBO’s ownership interest in such DBO only to another DBO who is in compliance with the Policies, and who has the sufficient skills, experience, judgment and resources to operate the DBO, as reasonably determined by LIFE TRNDS. LIFE TRNDS requires that specific terms of sale be included in any sales agreement. Such terms and a sample sales agreement may be obtained from LIFE TRNDS. A DBO may be sold only with the express written approval of LIFE TRNDS.
8.8.1.In order to preserve the Line of Enrollment, the selling DBO must offer his or her DBO in the order of priority stated below, and the DBO(s) interested in purchasing the DBO must meet all of the terms and conditions set forth in these Policies.
8.8.1.2.The first option, exercisable so long as the first or second options above have not been exercised, belongs to any one of the selling DBO’s personally registered DBOs;
8.8.1.3.The second option, exercisable so long as the first, second, or third options above have not been exercised, belongs to any qualified DBO either up or down the Line of Enrollment from the selling DBO;
8.8.1.4.The final option, exercisable so long as the first, second, third or fourth options above have not been exercised, belongs to any DBO in good standing.
8.8.2.If LIFE TRNDS operates a DBO, and has entered into a servicing agreement with an DBO to manage the DBO, LIFE TRNDS shall have the option of selling the DBO to the servicing DBO.
8.8.3.When a DBO is sold, it will remain in its same position in the Line of Enrollment.
8.9.Mergers and Combinations of DBOs: Mergers of DBOs resulting from failure to file a Renewal Agreement, termination, resignation, death (with no designation of succession by heirs) or some involuntary event or cause beyond the control of any of the owners, are permitted, only with the express approval of LIFE TRNDS in writing.
8.10.
8.10.1.The child(ren) must be personally registered by the parents; or the parents must be personally registered by the child(ren);
8.10.2.The parent’s DBO and the child’s (children’s) DBO must have operated as a separate DBO for not less than 2 years by date of implementation;
8.10.3.The parent and the child(ren) shall be qualified at the level of entry or above as of the implementation date;
8.10.4.In the event that the parent(s) or the child(ren) are deceased or are not mentally or physically capable of running the DBO before conditions herein above have occurred, the child(ren) or parent(s) inheriting the DBO shall have the right to integrate the separate DBOs in accordance with these Policies;
8.10.5.Provided the above conditions will be met no later than the implementation date, LIFE TRNDS shall review such request. LIFE TRNDS may, in its sole discretion, approve the request in light of such recommendation and the goals, objectives, and benefits of the Plan; and
8.10.6.Upon express approval of LIFE TRNDS in
writing of the request for integration or
8.11.Divorce, Separation, or Other Dissolution
of a
8.11.1.During the pendency of a divorce,
separation of marital property or dissolution of a
8.11.2.After a Final Decree or Judgment of
Divorce, a Final Separation Agreement or other domestic contract that contains a legally enforceable
Property Settlement or Division of Assets that addresses their DBO, or after a final dissolution of a
(a) agree to continue to operate their DBO in the form of a partnership or other legal entity permitted under these Policies; or (b) agree that one DBO may relinquish all rights in the original DBO to the other DBO(s), at which time the withdrawing DBO is free to immediately register under any enroll.
8.11.3.DBOs may not divide their DBO in the case of a divorce, separation of marital property or other dissolution.
8.12.Disposition of a DBO: If an DBO resigns, fails to renew, terminates his or her DBO, dies without transferring the DBO, or is terminated by LIFE TRNDS, LIFE TRNDS shall decide the future of the DBO in accordance with these Policies.
8.13.DBO Compression – DBO’s who fail to renew their monthly renewal fee shall be subject to compression. [BC10]
8.14.Orphan Leads – An orphan lead is any lead (Subscription, DBO or both) that has come to LIFE TRNDS through sources other than a DBO. These leads may be distributed equally to leaders at the discretion of the company.
8.15Preservation of Genealogy Position Upon
Cancellation or Inactivity – In the event that a qualifying DBO elects to cancel their account or
otherwise becomes inactive, the following protocols shall be observed: LIFE TRNDS will hold that
position open for that DBO for a period of Sixty days from the date of cancellation or
inactivity. DBO may elect to re- enroll within this
9. Business Support Materials
Business Support Materials (or “BSM”) [BC11] as used in these Policies means all products
and services (including but not limited to business aids, books, magazines, flip charts, and other printed
material, online literature, internet websites, advertising, audio, video or digital media, rallies,
meetings, and educational seminars, and other types of materials and services) that are (i) designed to
solicit and/or educate Prospects,
9.1. General Policies on BSM:
9.1.1.DBOs may sell BSM only in accordance with these Policies BSM used, promoted, distributed, or offered for sale by or to DBOs must: (a) comply with all quality standards and any applicable Policies relating to their use, promotion, and sale; (b) be submitted to LIFE TRNDS for review prior to use, promotion, distribution or sale; (c) be authorized by LIFE TRNDS; and (d) if required for the category of BSM, bear the authorization number provided by LIFE TRNDS.
9.1.2.LIFE TRNDS’s Satisfaction Guarantee and
9.1.2.1.The terms of the refund policy, including terms regarding procedures for the resolution of disputes and the responsible person for returns, must be clearly communicated to the purchaser prior to any sale. In addition to any other person designated to handle returns, the selling DBO and the Approved Provider shall be responsible for handling returns if the sale occurred under these Policies, and the selling DBO shall be responsible for handling returns of all other sales.
9.1.2.2.During the first 90 days following a DBO’s registration with LIFE TRNDS, the DBO may return all BSM of any form purchased, including meeting tickets, together with proof of purchase, for a 100% refund of the price paid for such BSM.
9.1.2.3.A DBO
9.1.3.DBOs promoting, selling, distributing, or offering BSM for sale must:
(a) ensure that such BSM are not sold or offered for sale in conjunction with the DBO’s registration with LIFE TRNDS; (b) provide purchasers of such BSM with any disclosures or other information that may be required by LIFE TRNDS from time to time; (c) clearly inform every DBO purchasing BSM that purchasing BSM is optional, is strictly voluntary, and may be helpful but is not necessary to build a successful independent business; and (d) advise the purchaser about refund policies that apply to such BSM in accordance with these Policies.
9.1.4.No DBO may record a LIFE TRNDS
presentation without the prior specific written consent of LIFE TRNDS. A DBO may make a single recording
of the talks or presentations made by
9.1.5.Although the specific content of live seminars, events, business meetings, or other similar BSM must comply with LIFE TRNDS’s quality standards such BSM do not require prior authorization from LIFE TRNDS unless or until the content is reduced to a fixed media (such as in print, audio, or video) for use with DBOs or Prospects.
9.1.6.An DBO who purchases, promotes, distributes, or offers BSM for sale shall use reasonable efforts to determine that the quantity and cost of BSM are reasonably related to sales volume and profits of the purchaser’s DBO.
9.1.7.DBOs who promote or distribute BSM to other DBOs may not compensate or remunerate other DBOs in connection with such distribution except in accordance with these Policies.
9.1.8.DBOs may organize seminars, events, or business meetings for DBOs consistent with their training obligations as enrollees.
9.1.9.DBOs selling, promoting, or distributing BSM apart from these
Policies must obtain appropriate written authorization from LIFE TRNDS in accordance with these Policies in order to Use any Marks or otherwise use any copyrighted material or other intellectual property of LIFE TRNDS in connection with such BSM.
9.1.10.DBOs selling, promoting, or distributing
BSM must not infringe the copyrights or intellectual property rights of Approved Providers, other DBOs
or
9.2.Sale and Promotion of BSM with Authorization from an Approved Provider
9.2.2.DBOs who wish to sell, promote, or earn income from the sale of BSM from an Approved Provider must have a written contract or other binding authorization from that Approved Provider in accordance with the Program, obligating the DBO to adhere to LIFE TRNDS’s quality standards in connection with such activities.
9.2.3.BSM offered in the form of website subscriptions and downloadable media are subject to the following requirements, in addition to these Policies:
9.2.3.1.Purchasers canceling website subscriptions are entitled to a refund for unused, whole months of any prepaid subscription(s).
9.2.3.2.Purchasers of downloadable media are entitled, if dissatisfied, to obtain a replacement download of equal value within 30 days of the purchase of the subject downloadable media.
9.3.DBOs who are authorized by an Approved Provider to sell, promote, or distribute an Approved Provider’s BSM in accordance with these Policies require no further written authorization from LIFE TRNDS to conduct such activity.
9.4Price changes. All LIFE TRNDS product and literature prices and schedules are subject to change without notice.
Marks and Copyrighted Works
10.1.LIFE TRNDS’s Marks and Copyrighted Works are important and valuable business assets of LIFE TRNDS. The Marks help identify the source and reputation of LIFE TRNDS’s products and services worldwide and distinguish them from those of competitors. LIFE TRNDS makes commercially reasonable efforts to protect the Marks from improper use, including through Policies, accreditation of Approved Providers, and a corporate identity program that requires the correct and consistent use of the Marks, both in appearance and substance.
10.2.Use of Marks and Copyrighted Works: An DBO
may use LIFE TRNDS’s Marks [BC12] and Copyrighted Works only with LIFE TRNDS’s prior written permission,
which may be expressed through general publication (to all DBOs) or through a specific writing to one or
more DBOs. Without limitation, LIFE TRNDS may require conformity with specifications, may require that
materials that Use LIFE TRNDS’s Marks and/or Copyrighted Works be sourced from LIFE TRNDS or a LIFE TRNDS-
approved supplier, and may otherwise condition use of its Marks and Copyrighted Works. Any permission
granted by LIFE TRNDS shall constitute a limited,
10.3No corporate materials may not be altered, reproduced, or misrepresented in any way, including but not limited to the images and content without express prior written approval from corporate. All submissions shall be made to corporate at support@lifetrnds.supportsystem.com and shall have in the subject line: “Submission for Corporate Approval
10.4Alteration of VIP Cards Prohibited
Complying with the DBO Contract (Remedies for Breach)
11.1.Complying with the DBO Contract is essential for preserving a strong and viable business for DBOs and LIFE TRNDS. DBOs and LIFE TRNDS each have rights and responsibilities in case of a breach of the DBO Contract.
11.2.LIFE TRNDS’s Rights and Responsibilities: When LIFE TRNDS becomes aware of a potential breach of the DBO Contract, LIFE TRNDS will first investigate as appropriate. Before taking enforcement action, LIFE TRNDS shall attempt to contact the DBO in an effort to resolve the issue. If the communication does not resolve the issue, LIFE TRNDS may take any enforcement action authorized by the DBO Contract including, but not limited to, one or any combination of the following:
11.2.1.A written warning to an DBO, and/or
11.2.2.Retraining an DBO, and/or
11.2.3.Suspending some or all of the rights of an DBO for a specified period of time, or until certain conditions have been satisfied.
11.2.4.Withholding any monthly commissions.
11.2.5.Compensatory remedies, as applicable.
11.2.6.Transferring an DBO or a group of DBOs.
11.2.7.Terminating an DBO Contract.
11.3.If an DBO elects to challenge any action taken by LIFE TRNDS under these Policies, the DBO shall submit the issue to the Dispute Resolution Procedures described in these Policies.
11.4.DBO Rights and Responsibilities: If an DBO believes that another DBO has breached the DBO Contract, the DBO first should contact the DBO in question in an effort to resolve the issue. If an DBO believes that LIFE TRNDS has breached the DBO Contract, the DBO shall first contact LIFE TRNDS in an effort to resolve the issue. If discussion with LIFE TRNDS does not resolve the issue, the DBO may file a written complaint with LIFE TRNDS. The complaint should explain the issue in as much detail as possible and include all supporting documents. LIFE TRNDS will investigate as appropriate and take enforcement or corrective action under the DBO Contract, if necessary. If any issue remains unresolved, it shall be submitted to the Dispute Resolution Procedures described in these Policies.
11.5.A DBO who elects to challenge the validity of a Policy or other term of the DBO Contract shall first contact LIFE TRNDS in an effort to resolve the issue. If the DBO is not satisfied with LIFE TRNDS’s response, the dispute shall be resolved in Arbitration pursuant to Policies.
11.6.Duty to Cooperate: Each DBO is required to respond to inquiries and otherwise cooperate in a timely fashion with any investigation conducted by LIFE TRNDS. Failure to respond to inquiries or to otherwise cooperate in a timely fashion is a breach of the DBO Contract and may result in LIFE TRNDS taking action against the DBO.
11.7.
Modification of the DBO Contract
12.1.LIFE TRNDS may modify the DBO Contract in accordance with the following procedures.
12.2.Any changes to these Policies require
agreement of LIFE TRNDS and the DBOs. For all other Policies, the final
12.3.LIFE TRNDS will notify DBOs of the proposed changes to Policies by making them available for review by the DBOs logging on www.LIFETRNDS.com and by LIFE TRNDS’s solicitation of comments from DBOs concerning the proposed changes. LIFE TRNDS will consider any comments submitted during the 30 days following DBO’s posting of such notice on that web site. The proposed changes shall become effective 15 days after the end of the comment period, unless LIFE TRNDS makes further modifications. LIFE TRNDS shall provide notice of any such further modifications on www.LIFETRNDS.com 15 days prior to the effective date of such further modifications. These time periods may be shortened when it is necessary for a particular change to comply with a new law or other government mandate, to protect DBOs from serious financial harm, or to protect the integrity of the Plan. Policy changes have prospective effect only.
12.4.Prior to the effective date of any proposed Policy change, any DBO who is unwilling to accept a Policy change can provide notice of his/her intent to resign from LIFE TRNDS business on the effective date of the Policy change. Unless the proposed Policy change is withdrawn, the DBO’s resignation will become effective, and LIFE TRNDS will refund a pro rata share of the DBO’s registration or renewal fee for that year. The resigning DBO may sell his or her DBO in accordance with these Policies. In addition, the resigning DBO can return any unused, marketable products pursuant to Policy.
Dispute Resolution Procedures
13.1.Disciplinary Sanctions: Violation of the Agreement or violation of any common law duty, including but not limited to any applicable duty of loyalty, any illegal, fraudulent, deceptive or unethical business conduct, or any act or omission by an DBO that, in the sole discretion of the Company may damage its Reputation or goodwill (such act or omission need not be related to the DBO’s business), may result, at the Company’s discretion, in one or more of the following corrective measures:
1.a) Issuance of a written warning or admonition;
2.b) Requiring the DBO to take immediate corrective
measures;
3.c) Imposition of a fine, which may be withheld from commissions;
4.d) Loss of rights to one or more commissions;
5.e) The Company may withhold from a DBO all or part of the DBO’s commissions during the period that the Company is investigating any conduct allegedly violating the Agreement. If a DBO’s business is canceled for disciplinary reasons, the DBO will not be entitled to recover any commissions withheld during the investigation period;
6.f) Suspension of the individual’s DBO Agreement for one or more pay periods;
7.g) Probationary period during which time any further infractions of the Agreement will result in termination of the DBO’s business. During probation, a DBO may continue to represent the Company and build his or her Marketing Organization, can receive commissions;
8.h) Termination of the offender’s DBO Agreement. Upon written notice to terminate in the event DBO breaches the Agreement, DBO shall (i) lose all rights to purchase products and/or services from Company, (ii) cease from representing himself or herself as an DBO,
(iii)lose all rights to DBO’s participation and position in the Compensation Plan, including all future commissions and earnings resulting from and (iv) take all other actions reasonably required by Company, including the discontinuance of Company’s names, marks and other intellectual property.
9.i) Transfer of a portion or all of the DBO’s Marketing Organization or downline;
10.j) Any other measure expressly allowed by of the Agreement or which the Company deems practicable to implement and appropriate to equitably resolve injuries caused partially or exclusively by the DBO’s policy violation or contractual breach; or
11.k) In situations deemed appropriate by the Company, the Company may institute legal proceedings for monetary and/or equitable relief exclusive of the procedures outlined herein.
12.l) Company reserves the right to accept or deny any application or terminate anyone for any reason such as past or current felony convictions, acts of moral turpitude or other actions which, at the sole discretion of Company, would harm the Reputation of Company and or the other DBOs.
13.2.Grievances and Complaints: When an DBO has
a grievance or complaint with another DBO regarding any practice or conduct in relationship to their
respective businesses, the complaining DBO should first report the problem to his or her Sponsor who
should review the matter and try to resolve it with the other party’s
13.3.Rule Violation - 3 Strike Rule – 1st violation of any of the rules, terms, conditions and/or procedures shall result in a warning (warning may be made either via email, verbally or in other writing); in the event of a 2nd violation LIFE TRNDS, at its sole discretion, reserves the right to rescind a commission level, and/or commission and/or dollars due. In the event of a 3rd violation LIFE TRNDS, at its sole discretion, reserves the right to immediately terminate the violating party from the company
13.4In the event of a dispute regarding bookings,
commissions due from bookings or any other related booking issue, disputing party shall provide us with
proof of booking, evidence that booking was fulfilled (i.e. that payments became
13.3.Amendment Only with LIFE TRNDS Consent: Policy 13 and any subparts may be amended only by LIFE TRNDS, and such amendments shall not be retroactively applied to any dispute known to LIFE TRNDS at the time of amendment.
13.4.Temporary or Preliminary Injunctive Relief: Nothing in these Policies prevents LIFE TRNDS, a DBO, an Approved Provider or any other one of the parties from seeking temporary or preliminary injunctive or other relief from a court of competent jurisdiction, notwithstanding the parties’ obligation to participate in Conciliation or Arbitration under these Policies.
13.5.Confidentiality: The parties, when involved in the dispute resolution process in any manner, will not disclose to any other person not directly involved in the dispute resolution process: (a) the substance of, or basis for, the dispute; (b) the content of any testimony or other information obtained through the dispute resolution process; or (c) the resolution (whether voluntary or not) of any matter that is subject to the dispute resolution process. However, nothing in these Policies shall preclude any one of the parties from, in good faith, investigating a claim or defense, including interviewing witnesses and otherwise engaging in discovery.
13.6.Conciliation: The Conciliation procedures
are designed to resolve disputes efficiently in a
13.7.Dispute Resolution Board: The purpose of
the Dispute Resolution Board (“DRB”) is to: (1) review appeals of disciplinary sanctions; and (2) review
matters between the Company’s DBOs. After the response or settlement instituted by the Compliance
Department has been denied or otherwise remains unresolved, upon written request, the DRB reviews
evidence, deliberates, and responds to current outstanding issues on a collective basis. An DBO may
submit a written appeal within fifteen (15) business days from the date of: (1) the written notice by
the Company of disciplinary action; or (2) the written decision of Compliance Department, as applicable,
regarding disputes between DBOs. All communication with the Company and the DBO seeking resolution of a
dispute must be in writing and sent via U.S. Mail or
13.8.Mediation: Prior to instituting any
arbitration as provided in Sections herein, the parties shall meet in good faith and attempt to resolve
any dispute arising from or relating to the Agreement through
13.8.1.In cases where an Approved Provider is a party, the dispute will be mediated by an independent neutral mediator acceptable to all Parties, unless all of the parties involved in the dispute stipulate to informal conciliation. LIFE TRNDS can provide a list of possible mediators, but the parties are not obligated to agree to any mediator on that list.
13.8.2.In all instances where the parties cannot agree on a mediator within ten business days of receiving the Request for Conciliation form, they authorize LIFE TRNDS to request the American Arbitration Association (AAA) to select a mediator.
13.8.3.The mediation proceeding is confidential
and not open to the public; but any participant may be accompanied by an attorney or another personal representative, such as an
13.8.4.All parties who receive notice of the mediation are required to participate. The parties are strongly encouraged to attend the mediation in person but are not required to do so. Should the parties choose to attend in person, they are responsible for their own expenses. Failure by LIFE TRNDS or any disputing DBO to participate in good faith is a breach of the DBO Contract, and the breaching party shall reimburse the other parties for any expense directly caused by the breach, as determined by the mediator.
13.9.Arbitration: If mediation is unsuccessful, any controversy or claim arising out of or relating to the Agreement, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. DBOs waive all rights to trial by jury or by any court. All arbitration proceedings shall be held in Palm Beach County, Florida, unless the laws of the state in which a DBO resides expressly require the application of its laws.
13.9.1.The arbitration award shall be final and binding, and judgment thereon may be entered by any court of competent jurisdiction. The parties acknowledge that the DBO Contract and each of its parts evidence a transaction involving interstate commerce, and the Federal Arbitration Act shall apply in all cases and govern the interpretation and enforcement of the arbitration Policies and arbitration proceedings.
13.9.2.Class Action Waiver: The parties mutually waive any right to assert any dispute as a class, collective or representative claim or action, or to participate in any dispute asserted as such.
13.9.3.No Class Arbitration: The parties agree that, if the Class Action Waiver is found to be void or unenforceable for any reason, any motion to have the dispute certified as a class action, and any ensuing class action should it be certified, must be heard and disposed of only by a court, and not by an arbitrator; class action claims cannot be submitted to arbitration under these Policies under any circumstances.
13.9.4.Commencement of Arbitration: The complaining party may file a demand for arbitration with the American Arbitration Association (“AAA”). The arbitration will be commenced and conducted in accordance with the AAA fee schedules and commercial arbitration Policies and these policies. If there is any conflict between the AAA arbitration Policies and these Policies, these Policies shall apply.
13.9.5.Limitations: Demand for arbitration shall
be made within two years after the claim arose, but in no event after the date when the initiation of
legal proceedings would have been barred by the applicable statute of limitations. The
13.9.6.Single Arbitrator: Unless all parties to
the arbitration agree otherwise, a single arbitrator shall be chosen, and Arbitrator candidates must
have at least five years’ experience as a state or federal judge or as a
13.9.7.Arbitrability Issues to Be Decided by Arbitrator: The Arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of this Agreement including, but not limited to any claim that all or any part of this Agreement is void or voidable.
13.9.8.Award: The arbitrator’s award shall be limited to deciding the rights and responsibilities of the parties in the specific dispute being arbitrated. The arbitrator’s award shall have no collateral estoppel effect in any other proceeding. The arbitrator shall not provide a statement of reasons for his or her award unless requested to do so by a party.
13.9.9.Consolidation: Similar claims involving multiple parties may be consolidated before a single arbitrator if all parties agree. The arbitrator will decide any disputed consolidation issues.
13.10.Discovery: Notwithstanding any discovery provisions in the AAA commercial arbitration policies incorporated herein above, no discovery shall occur in an arbitration under these Policies unless and until specifically authorized by the arbitrator. The arbitrator shall decide the amount, scope and timing of discovery as appropriate in each case. In addition, before requiring any discovery, the parties involved in the arbitration shall agree on an appropriate confidentiality order that is consistent with the DBO Contract. If they fail to agree, the arbitrator shall impose appropriate confidentiality requirements on the parties and witnesses.
13.11.Governing Law, Jurisdiction and Venue: Jurisdiction and venue of any matter not subject to arbitration shall reside exclusively in Leon County, State of Florida. The Federal Arbitration Act shall govern all matters relating to arbitration. The law of the State of Florida shall govern all other matters relating to or arising from the Agreement. Notwithstanding the foregoing, and the arbitration provision, residents of the State of Louisiana shall be entitled to bring an action against the Company in their home forum and pursuant to Louisiana law.
14.Limitations of Responsibility
14.1.LIFE TRNDS provides access through its
portal to discounted vacation travel and other benefits provided by third parties and
14.2.Vacation itineraries, including changes after the sale which may include missed ports of call, are the sole responsibility of the supplier.
14.3.LIFE TRNDS assumes no responsibility for overbooking, cancellation or delays by hotels, airlines, cruise lines, tour operators or ground transportation or other providers of service.
14.4.In the event that a travel supplier declares bankruptcy, LIFE TRNDS will not be held responsible although the travel vendor may not be required to refund paid fares. LIFE TRNDS disclaims any financial responsibility for any vendor that declares bankruptcy.
14.5.You agree that LIFE TRNDS is not responsible for any potential risks and hazards associated with travel as well as other offered discounted benefits.
14.6.Assessed government or
14.7.All surcharges will be automatically charged to the relevant credit card or in the event of payment by check, the purchaser will be asked to immediately remit additional funds.
14.8.Company will not be liable for any charge back filed if the subscriber gives their credit card information to another subscriber. Charge backs could result in the loss of commissions for yourself and your upline.
15. Payment, Cancellation and Refund Policies
15.1.Interruption or cancellation requests for refunds for products specifically provided by LIFE TRNDS as a direct vendor shall be granted as follows. Notice of cancellation for these specific products must be received by LIFE TRNDS a minimum of 5 business days prior to supplier deadlines. All requests for refunds for these specific products must be in writing to LIFE TRNDS and mailed to 3750 Grove Park Dr, Tallahassee, FL 32311 (support@lifetrnds.supportsystem.com).
15.2.Refund processing time is about two credit card billing cycles or approximately 8 weeks. For detailed information regarding the travel providers cancellation policies or terms and conditions, refer to the travel provider’s website.
15.3.Cancellation penalties are unique and determined by each supplier. Penalties may begin at time of booking and are based upon the supplier’s published rate before any adjustments. Certain exclusive promotions may follow a different penalty schedule than the supplier’s standard policy. All notice of cancellation must be received by LIFE TRNDS a minimum of 5 business days prior to supplier deadlines.
15.4.
15.5.Your credit card will be charged within 24 hours of your reservation.
15.6.DBO may terminate its written contract with LIFE TRNDS at any given time. Notice of cancellation must be received by LIFE TRNDS within a minimum of 5 business days prior to the end of a given month. All requests for refunds for unused fees must be in writing via email to support@lifetrnds.supportsystem.com to Life TRNDS.
To receive a full refund the following guidelines must be met. Notice of cancellation for a
full refund must be received by LIFE TRNDS within a minimum of 5 business days prior to the closing of a pay
period. Pay periods occur once a month between the
Termination of
16. International Residents
16.1.US Law & Venue: All contracts, agreements and sales of LIFE TRNDS products are provided to international residents pursuant to U.S. laws and regulations. Acceptance of contracts and sale of goods occurs at LIFE TRNDS Company Headquarters in Boca Raton, Florida unless a specific LIFE TRNDS office and legal entity is established in the international residents’ country, whereupon venue would change. In the event of establishment of an office and legal entity in a country other than the U.S., LIFE TRNDS will ensure compliance with all local laws and regulations as required.
16.2.International Enrollment/Participation:
All international enrollments/participants, defined as those outside of the U.S. and its territories,
are made via referral by DBO over the internet or by fax to the Corporate Headquarters.
Enrollment/participation is not made in foreign countries under any circumstance unless a local office
and legal entity has been established. Applications for enrollment/participation will only be accepted
if the country is officially open for business, as declared by LIFE TRNDS. An DBO must use true and
accurate information related to identity and residence on applications. In lieu of a U.S. Social
Security Number or Tax ID number, a valid ID (i.e. Tax ID number, Passport number, or Drivers’ License
Number) will be required for identification for all international enrollments/participants, with the
same address stated on the application. In addition, a completed and current US IRS
16.3.International Product Purchase and Shipments: All Customer- Subscribers and DBOs must be referred to LIFE TRNDS for direct purchase. Shipment and supply will come directly from LIFE TRNDS in the U.S. As such referral sales are made, DBO will receive appropriate credit as if they had made the sale directly. Quantity limits of physical products may be placed on purchases by LIFE TRNDS. Shipments of goods and other products shall be made directly to DBOs at their shipping address. Any customs duties, import taxes, or sales taxes (i.e. VAT, GST, etc.) will be the sole responsibility of the DBO or recipient, upon delivery.
16.4.International Currency: Whenever prices, commissions, or fees of any type are stated in LIFE TRNDS literature, forms or on any website, the currency stated is always in U.S. dollars, unless specifically stated otherwise with the official currency abbreviation following the value; for example: CDN for Canadian Dollar).
16.5.International DBO Benefits: DBO benefits may be slightly altered, from the U.S. and from country to country, dependent upon local requirements. Promotional and incentive contests/programs may provide a dollar value for the prize or program, rather than the actual prize itself. In addition, the dollar value for such a prize may be capped at a specific level for international residents.
16.6.International Restrictions: In addition to standard U.S. Policies, LIFE TRNDS may provide additional information for specific countries as to prohibitions and other guidelines related to product claims, advertising and other matters related to competitive company products. Please contact LIFE TRNDS for specifics for your country.
16.7.International DBOs MAY NOT display and/or sell the Company’s products at trade shows and professional expositions without contacting the Compliance Department in writing for conditional approval (by email at support@lifetrnds.supportsystem.com. In some circumstances, authorization may be granted to allow displays for the sole purpose of providing information to interested individuals. Referral of such parties shall be made directly to LIFE TRNDS Corporate Office or website. The Company reserves the right to refuse authorization to participate at any function which it does not deem suitable for the promotion of its products, services, or the Company’s opportunity.
16.8.International Income Taxes: International
residents are responsible for reporting their income and paying their own income taxes in the country
where they claim residence. It is required to make available, upon request, a current U.S. IRS
16.9.International Commission Payments: LIFE TRNDS may elect to establish and/or increase a minimum amount of commissions earned in order to issue payment for international residents. Payment may be in the form of a U.S. dollar check, debit card, or electronic payment. Please consult your specific country’s information provided by LIFE TRNDS, for details.
16.10.International Acceptable Payment for Purchases: Acceptable payment from participants in each country may be different. However, in general, credit cards will be accepted for purchases, based on LIFE TRNDS global, merchant bank approvals. All purchases on credit cards processed in the U.S. shall be in U.S. currency unless specifically noted otherwise.
16.11.Exceptions to the Refund Policies:
Previously paid Financial Distributions may be reversed, and future Financial Distributions may be
adjusted as a result of product returns or inventory repurchases at the sole discretion of the Company.
Any Commissions paid to the DBO and his or her
17. Miscellaneous Provisions
17.1.The Agreement may be signed via electronic signature or transmitted by fax or scanned and emailed and, if so, is intended by DBO to and will be treated as an original document with original signatures and considered to have the same binding effect as an original document with original signatures.
17.2.The Agreement constitutes the entire agreement between DBO and LIFE TRNDS, supersedes all prior agreements and no other promises, Representations, guarantees or agreements of any kind shall be valid unless in writing and signed by both parties.
17.3.DBO hereby represents and warrants to Company that DBO’s execution and performance of the Agreement does not and will not violate the legal or contractual rights of any third party, DBO has the power and authority to execute, deliver and perform the Agreement and all information and materials submitted to Company are true and correct, including but not limited to DBO’s Social Security Number and/or Federal Employee Identification Number.
17.4.DBO further acknowledges and agrees that DBO is not guaranteed any income, profits or success by virtue of DBO’s position with Company, and DBO hereby certifies that no such Representations or warranties have been made to DBO.
18. Subscription
18.1.Subscription Cancellations/Refunds –
Subscriptions may be cancelled only upon proper notice via
18.2.Termination of
18.3.Delinquent and Inactive Accounts - customer/ Subscriber accounts shall be due and payable on a monthly basis and must be paid in full to remain active. Accounts will be charged on the monthly anniversary date of enrollment. In the event that a card is declined, and a payment is not completed, at this point they shall be determined to be inactive and benefits shall be terminated immediately.
18.4.Maximum of Three Enrollments Per Credit Card – Usage of any one specific credit card for purposes of enrolling either for Subscription or DBO shall be limited to no more than 3 (three) enrollments total.
18.5.Collection of Back Dues/Right of LIFE TRNDS to Commissions – If Subscriber fails to provide payment for dues and becomes delinquent LIFE TRNDS shall apply any existing monies derived from commissions toward payment of these back dues. LIFE TRNDS may continue to apply all said monies until such time as the Subscriber becomes current.
18.6.Obligation to Provide Current and Accurate
Information - It is the DBO/
18.7.Business Subscribers – Subscribers who are
businesses may have no more than 4 designated representatives from that particular business who may
utilize the benefits. Each of these Subscribers must be provided to LIFE TRNDS in writing. Business
Subscriber may amend this designation in writing with
19. VIP Business Program Card
19.1.VIP Business Program Card Resale – LIFE TRNDS does not allow resale of VIP Business Program card product under any circumstances.
19.2Alteration of VIP Cards Prohibited
19.3DBO’s Prohibited from Using VIP Cards for
Personal Use - VIP cards are for use by VIP customers only and shall not be permitted to be used by an
existing DBO or Subscriber/customer for personal usage. (VIP customers shall be defined as a
19.4Secondary Usage of VIP Cards - We do not condone, support, or endorse secondary usage of the cards for any purpose whatsoever, this includes but is not limited to charitable donations and various fundraising endeavors.
19.5Digital and