Refund And Cancellation Policy

Effective Date: May 01, 2020

TERMINATION OF DBO/CUSTOMER-SUBSCRIPTION

A Free DBO/Customer-Subscription may cancel at any time by emailing support@lifetrnds.supportsystem.com. Requests submitted after the commission period, shall be granted on a pro-rated basis and shall be granted minus payment of any bonuses that have been paid out to the field.

TERMINATION OF DBO CONTRACT

All requests for cancellations and/or refunds for products purchased must be sent to support@lifetrnds.supportsystem.com. You will then be sent a communication to your back office and/or the email address on file for the DBO account which you must acknowledge by submitting a reply. This must be done in order for us to properly verify your identity and the authenticity of the request. A DBO may terminate its written contract at any given time.

REFUND & CANCELLATION

If you are not entirely satisfied, we're here to help.

1.1 We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. Your credit card will be charged within 24 hours of your purchase.

1.2 Repackaging: Products offered through or by LIFE TRNDS CBD are to be sold only in their original packages and in their original formulations. DBOs may not repackage products or otherwise change or alter any of the packaging, labels or materials of products offered through or by LIFE TRNDS CBD.

1.3 Refunds / Returns / Exchanges

Refunds/Returns/Exchanges on products will be given on unopened product only. We offer exchanges for returned items within 30 days of receipt of the product. All commissions paid to the upline will be adjusted accordingly.

Interruption or cancellation requests for refunds for products specifically provided by LIFE TRNDS CBD as a direct vendor shall be granted as follows. All requests for refunds for these specific products must be in writing to LIFE TRNDS and emailed to (support@lifetrnds.supportsystem.com). You must be able to provide proof that you emailed your request with date and time sent.

Refund processing time is approximately 14 business days.

1.4 Exceptions to the Refund Policies: Previously paid Financial Distributions may be reversed and future Financial Distributions may be adjusted as a result of product returns or inventory repurchases at the sole discretion of the Company. Any Commissions paid to the DBO and his or her up-line for the product returned by the DBO or subscriber/customer may be debited from the respective up-line DBO’s account or withheld from present or future commission payments. A DBO should not rely on existing downline volume at the close of a commission’s period, as returns may cause changes to his commissions payout.

There are no inventory requirements, product purchase or volume requirements of any kind for any DBO/Customer of LIFE TRNDS CBD.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us: